Terms

Terms of service

Last updated September 2026

This page is the whole agreement. There is nothing else to sign and no separate contract waiting for you. Anyone at the practice can read it in a few minutes, which is the point.

1. Who we are

Chairside is a product of GREA Technologies. Writing to richard@grea.site reaches the person who builds the sites. In these terms, we and us mean Chairside, and you means the dental practice that orders, and the person ordering on its behalf.

2. What we do, and what we do not

We build a website for a dental practice from that practice's own public listings.

What we do:

• Read your public Google listing and any public information you point us at
• Write and build a site for the practice, in HTML and CSS, hosted on our infrastructure if you take one of the hosting bundles
• Point your domain at the site if you ask us to
• Keep the hosting up for as long as a hosting bundle lasts, and beyond that for as long as the monthly renewal is paid

What we do not do:

• Sell an SEO retainer, run ads, or promise rankings in search results
• Manage your Google Business Profile, your reviews, or your rating
• Take bookings, answer your phone, or run your front desk
• Give dental, clinical, or legal advice, or act as your practice consultant
• Provide any service that would require us to hold patient information. We do not want it and we do not accept it

If we built the wrong thing, or you asked for something outside this page, tell us and we either agree a price for it in writing before the work starts, or we say no. We do not start work that has not been agreed.

3. Building the site first, at $0

We build the finished site before you pay anything for it. You send us your practice name and the link to your Google listing, and we build the site from that public information and send you a private link to read. Building it costs $0.

• It is a real site, not a mockup or a screenshot
• Every page is served with robots noindex, nofollow, so it does not appear in search results and does not compete with your real listing or your existing site
• The private link is yours to read and comment on. It is not a licence to run your practice on, and you should not send patients to it
• Nothing is owed unless you decide you want the site. If you say no, you owe nothing at all and we delete our copy. See the refund policy
• We may decline a request, for example if we cannot find enough public information to build something true about the practice. If that happens we say why and nothing further happens

4. The three prices

You choose after you have read the finished site, and nothing is billed before that. The site is identical in all three cases. What changes is how much hosting comes with it.

• The site, $249. We hand over every file. You arrange your own hosting and pay whoever you like for it, and there is no ongoing fee from us.
• The site and six months of hosting, $400. Every file is yours, and we host it, point your domain at it and give you the console for six months. Paid once.
• The site and twelve months of hosting, $500. The same, for a full year. Paid once.

Hosting is not sold on its own. It comes with the site as one of the two bundles. When the prepaid months run out, hosting renews at $25 a month until you stop it.

All prices are in US dollars. If sales tax or a similar tax applies to your order, it is added at checkout and shown before you pay. Cards are handled by Stripe: we never see or store a card number.

5. Hosting after a bundle ends, and cancelling

• Hosting renews at $25 a month once the prepaid months in a bundle have run out
• There is no term. There is no minimum number of months and there is no cancellation fee
• Cancel any time by replying to any email from us or writing to richard@grea.site. You do not have to give a reason or sit through a call
• Cancelling stops the next monthly charge. The month you have already paid for runs to its end, and hosting stops after that
• When hosting stops, we send you the files if you do not already have them. The domain stays registered in the practice's name and keeps working, pointed wherever you send it

6. What you own

You own the domain, the code and the content. That is not conditional on paying us anything further, and there is nothing to ask our permission for.

• The domain. Registered in the practice's name. If we register it for you, it is still yours and the renewal is passed through at cost
• The code. Every page we write for the practice is yours once it is handed over. No licence key, no export fee, no copy held back
• The content. The words, the hours, the services, the photos and the reviews. Most of it came from your own listing in the first place
• What stays ours. The Chairside name and marks, and the tools we use to build with. We are not handing over our own product, we are handing over your site

7. Patient information

No patient information is stored in any Chairside system. Requests made on a site we built for you are emailed straight to the practice, and are never stored by us. There is no Chairside database holding a patient name, a phone number, or a reason for writing.

• Do not send patient information to us, in the order form, in the notes box, or by email
• Do not ask us to build pages that collect health information about a patient
• Your own obligations as a practice, including anything required by HIPAA, remain yours, and the inbox the requests land in must be one you control and protect

More detail, including what Chairside itself does collect, is on the privacy page.

8. Acceptable use

Use the site we build for its actual purpose. Do not use it to:

• Publish claims about the practice that are not true, or advertise treatments it does not provide
• Publish reviews or ratings that are not the practice's own, or edit a review's wording to say something it does not say
• Collect patient health information through forms, chat widgets or any other means on the site
• Break the law, infringe someone's copyright, or use images the practice does not have the right to use
• Resell our work as your own product, theme or template, or resell it to other practices

If a site is being used this way, we will ask you to fix it, and if it is not fixed we will stop hosting it and refund the unused part of any monthly plan. We will tell you plainly why, in writing.

9. Uptime and support

We do not promise a specific uptime percentage. The sites are served as static files through a global network, which is about as hard to knock over as a website gets, and if something breaks we fix it. Requests about a site we host get an answer from a person within one business day, usually sooner.

10. What we cannot promise

We do not promise a ranking position in Google, a number of new patients, a number of calls, or a change in your rating or review count. Those are not in our control and they are not in anyone else's either. We can promise that the site loads quickly, is readable on a phone, and says what the practice actually does.

11. Changes to these terms

If we change these terms, the version at this address is the current one, and the date at the top tells you when it changed. If a change materially affects a practice with an active monthly plan, we email that practice before it takes effect. Prices already paid are not changed after the fact.

12. Contact

Questions about any of this, or about your order, go to richard@grea.site. Include your order reference if you have it. A person answers. Last updated September 2026.